Released on: June 20, 2008, 3:56 am

Press Release Author: visahl gupta

Industry: Small Business

Press Release Summary: Cyber Infrastructure (P) Limited today announced of having
its contact centers protected with industry\'s leading identity protection standards,
"Payment Card Industry (PCI) Data Security Standard".

Press Release Body: Cyber Infrastructure (P) Limited today announced of having its
contact centers protected with industry\'s leading identity protection standards,
"Payment Card Industry (PCI) Data Security Standard".

What are PCI Data Security Standard

The PCI DSS version 1.1, a set of comprehensive requirements for enhancing payment
account data security, was developed by the founding payment brands of the PCI
Security Standards Council, including American Express, Discover Financial Services,
JCB International, MasterCard Worldwide and Visa Inc., to help facilitate the broad
adoption of consistent data security measures on a global basis.

The PCI DSS is a multifaceted security standard that includes requirements for
security management, policies, procedures, network architecture, software design and
other critical protective measures. This comprehensive standard is intended to help
organizations proactively protect customer account data.

CIS - Privacy Protection Standards Implementation

Cyber Infrastructure (P) Limited privacy Protection standards are implemented to
help call centers protect themselves and their callers against identity theft and
safeguard the sensitive data stored in thousands of recorded customers & agents
interactions.

\"Every second, agents involved in customer payment and other transactions using
customer's private information can expose companies to unexpected risks,\" said Amit
Agrawal Director Cyber Infrastructure (P) Limited\" With increasing agent attrition
rates annually, call centers may have even greater risks as information and customer
private data changes hands.

Our enterprises listen to the voice of our customers outside the contact center and
the need for improved protection level to safeguard ourselves and our clients even
before of any such incident. (P) Limited protects customers\' private information by
protecting information stored in call recordings, digital storage etc. which is
required in quality monitoring, coaching and business applications and
transactions.\"

Cyber Infrastructure (P) Limited's privacy Protection Standards protects number of
customer information including name, birth date, social security numbers, email,
driver license numbers, and credit card, banking information, phone numbers. The
company says these privacy Protection Standards also addresses governmental
regulatory guidelines of Indian and other Nations for personal data protection,
privacy and safety within the contact centers including and specially in an
outsourced contact center supplier such as (P) Limited.

About CIS:

CIS a One-Stop outsourcing Services provider company is a leading provider of
outsourcing service including IT, ITES, EPO, KPO since year 2000. Our Professionals
work hard to make things easier for you and your business. The company\'s major area
of business are off-shore development & consultancy.
Currently, CIS with its offices and associates, providing outsourcing services in
more then 12 global regions covering more then 20 countries. This enables our
customers get a cost effective outsourcing solution every single time with direct,
local communications!
Please visit www.cisin.com to know more about CIS and its services.
Source: Cyber Infrastructure (P) Limited
www.cisin.com
307, Vidhyapati, III Floor
17 Racecourse Road,
Indore (M.P.), India - 452001
US: +1(408) 705-1160
India: +91(731) 406-1154

Web Site: http://www.cisin.com

Contact Details: Cyber Infrastructure (P) Limited
www.cisin.com
307, Vidhyapati, III Floor
17 Racecourse Road,
Indore (M.P.), India - 452001
US: +1(408) 705-1160
India: +91(731) 406-1154